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Food Photography

Shipping Policy

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All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

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Domestic Shipping Rates and Estimates

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We offer free shipping on all orders within the United States and the U.S. Minor Outlying Islands.  Estimated delivery time is between 5-7 business days, not including weekends and holidays.

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International Shipping

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At this time, we do not offer international shipping. We currently ship within the United States and the U.S. Minor outlying islands.  

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How do I check the status of my order?

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When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at support@apexkitchenrx.com with your name and order number, and we will look into it for you.

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Shipping to P.O. boxes

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We do not ship to p.o. boxes.

Refunds, Returns & Exchanges

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Generally, we accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

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However, any items related to breastfeeding, including but not limited to breast milk bags, breast pumps and breast milk storage, returns are not accepted. 

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In the event that your order arrives damaged in any way, please email us as soon as possible at support@apexkitchenrx.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

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If you have any further questions, please don't hesitate to contact us at support@apexkitchenrx.com.

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The link to our full return policy is available here.

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